Privacy Policy
Effective Date: 1 December 2025
At Hema Classic Collection, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with us.
By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment-related details (processed securely through third-party payment providers)
1.2 Non-Personal Information
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Browser type and device information
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IP address
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Cookies and usage data
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Pages viewed, time spent on site, and referring URLs
2. How We Use Your Information
We use the information we collect to:
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Process and fulfil orders
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Communicate regarding purchases, delivery updates, and inquiries
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Improve our website, products, and customer experience
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Send promotional messages, updates, or offers (only with your consent)
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Detect and prevent fraudulent activity
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Maintain records for internal management and regulatory compliance
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information only with:
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Service providers (couriers, payment gateways, customer support tools)
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Legal authorities, if required for law enforcement or compliance
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Business partners, only when necessary for order fulfilment or service delivery
All third parties are required to protect your data and use it only for permitted purposes.
4. Cookies & Tracking Technologies
Our website uses cookies to:
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Improve loading speed
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Enhance browsing experience
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Personalise content
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Analyse website performance
You may disable cookies in your browser settings, but some features may not function correctly.
5. Data Protection & Security
We implement reasonable technical and administrative security measures to protect your information from:
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Unauthorized access
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Alteration
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Disclosure
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Loss or misuse
However, no online system is completely secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have the right to:
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Request access to your personal data
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Correct or update inaccurate information
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Request deletion of your data (where applicable)
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Withdraw consent for marketing communications
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Ask how your information is being used
To exercise your rights, contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the content, security, or privacy practices of other sites.
We encourage you to review their policies before sharing personal information.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date.
We encourage you to review the policy periodically.
10. Contact Us
If you have questions or need further information regarding this Privacy Policy, please contact us:
📧 Email: hemaclassiccollections@gmail.com
📞 Phone: +6017-6559 745
